Japan Airlines Co. Ltd (JAL) is an international airline. Once upon a time, it was the national airline of Japan. It is also one of the largest airlines in Japan.

Provided by T-Mobile & Panasonic Avionics, it serves you Inflight connectivity for staying connected with the virtual world.

Japan Airlines (JAL) WiFi Cost 

Plans Cost For JALCARD Holders
1-hour plan $10.15 $9.15
3-hour plan $14.40 $12.95
FlightPlan(24-hour) $18.80 $16.80

N.B. There are no data limits but time limits. The duration of your purchased plan will be counted upon your first login.

How to connect JAL WiFi?

  1. Enable airplane mode in your smartphone & tablet PC.
  2. Turn WiFi on your device.
  3. Select ‘Japan Airlines’ network & connect.
  4. Open your web browser. WiFi Portal page will automatically open but in case it is not appearing, please go to JAL WiFi
  5. Follow the instructions & proceed to payment for confirmation.

This PDF file also can help you to connect.

Japan Airlines (JAL) At A Glance

Name Japan Airlines
Founded 1951
Headquarters Shinagawa, Tokyo
Hubs Haneda Airport, Narita International Airport.
Secondary Hubs Itami Airports, Kansai International Airport.
Focus City Chubu Centrair International Airport, Fukuoka Airport, Naha Airport & New Chitose Airport
Fleet Size 175
Destinations 92
Callsign JAPAN AIR
Country Japan
Website www.jal.com


Support Centre

For more inquiries:  +1-213-221-6130 (International call-rates will be applied)

Emai:  jal-wifi@panasonic.aero

Social Media Pages


Is Japan Airlines WiFi Free?

No. You have to purchase one of the Inflight connectivity plans.

How will I know whether I am in a WiFi-enabled aircraft or not?

WiFi-enabled aircraft will provide you with seatback instruction cards for connecting. You may also look for the Wi-Fi mark in the Schedule column for your flight.

Which classes of service offer Inflight WiFi?

In all classes of service.

Is There any complimentary WiFi Service?

First Class passengers will get high-speed complimentary wifi. If you need any kind of assistance, please ask the flight attendant.

Can I use my phone for voice calls?

Japan airlines don’t allow you to make video calls or video conferences on the air.

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